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VPS Call Center Solution | Cloud IP-Phone Service

Start your Call Center and Office with the Smart Voice Communication Solution!

We are offering a Cloud-Based hosted IPPBX & Call Center solutions at your service.

NEO Technologies
NEO Technologies offers managed Cloud-Based Hosted Call Center and IP-PBX Telephone solution for any kind of business in Bangladesh. There is no Hardware and Installation cost that will apply for these solutions which is accessible from anywhere in Bangladesh. NEO Technologies makes your Business communication System affordable and easy. We provide Self Hosted IP-PBX and Call Center Solution for any Business.

Cloud-Based Hosted IP PBX Telephone System Plans in Bangladesh.

Entrepreneur

1000
Monthly
  • 1 IP Number: Free
  • 5 Extensions
  • 2 Concurrent call Channel
  • Incoming Call Rate: Free
  • Welcome Greetings: Yes
  • IVR Tree: 2 IVR
  • Softphone: PC/Android/IOS
  • 5 Active Device
  • Monthly Free Talk Time: No
  • Call Monitoring:
  • Real-Time Call Display:
  • Office Timing Message:
  • After Hour Message:
  • Call Tariff (Off-Net): 50P/Min (1 Sec Pulse)
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Call Group:
  • Voice Mail:
  • Call Block:
  • Call Forward:
  • Call Conference:
  • Meeting Room:
  • Web Space: 8 GB
  • Custom Route: 
  • Platform: Asterisk
  • Web Control Panel:

Business

2500
Monthly
  • 1 IP Number: Free
  • 20 Extensions
  • 5 Concurrent call Channel
  • Incoming Call Rate: Free
  • Welcome Greetings: Yes
  • IVR Tree: 6 IVR
  • Softphone: PC/Android/IOS
  • 20 Active Device
  • Monthly Free Talk Time: No
  • Call Monitoring:
  • Real-Time Call Display:
  • Office Timing Message:
  • After Hour Message:
  • Call Tariff (Off-Net): 45P/Min (1 Sec Pulse)
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Call Group:
  • Voice Mail:
  • Call Block:
  • Call Forward:
  • Call Conference:
  • Meeting Room:
  • Web Space: 10 GB
  • Custom Route: 
  • Platform: Asterisk
  • Web Control Panel:

Enterprise

4000
Monthly
  • 1 IP Number: Free
  • 50 Extensions
  • 10 Concurrent call Channel
  • Incoming Call Rate: Free
  • Welcome Greetings: Yes
  • IVR Tree: 10 IVR
  • Softphone: PC/Android/IOS
  • 50 Active Device
  • Monthly Free Talk Time: No
  • Call Monitoring:
  • Real-Time Call Display:
  • Office Timing Message:
  • After Hour Message:
  • Call Tariff (Off-Net): 40P/Min (1 Sec Pulse)
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Call Group:
  • Voice Mail:
  • Call Block:
  • Call Forward:
  • Call Conference:
  • Meeting Room:
  • Web Space: 15 GB
  • Custom Route
  • Platform: Asterisk
  • Web Control Panel:  
Best IT Company
Best IT Company

Cloud-Based Hosted Call Center Plans in Bangladesh.

Entrepreneur

2500
Monthly
  • 1 IP Number: Free
  • 5 Agents
  • 3 Concurrent call Channel
  • Incoming Call Rate: Free
  • Welcome Greetings: Yes
  • IVR Tree: 3 IVR
  • Strong Supervisor Panel
  • Monthly Free Talk Time: No
  • Blind Call Monitoring:
  • Active Agents Monitoring:
  • Real-Time Call Display:
  • After Hour Message:
  • Export Web Report:
  • Agent wise Details Report:
  • Campaign Report:
  • Call Disposition:
  • Call Recording:
  • Customer Data Save:
  • Customer Data Export:
  • Web-based administration:
  • Details Report:
  • Data Backup:
  • Active Agents Report:
  • Call Tariff (Off-Net): 45P/Min (1 Sec Pulse)
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Call Group:
  • Voice Mail:
  • Call Block:
  • Call Forward:
  • Call Conference:
  • Auto Dial:
  • Auto Answer:
  • Web Space: 15 GB
  • Custom Route: 
  • Monthly CDR Report: 
  • Platform: ViCi Dial
  • Web Control Panel:

Business

4000
Monthly
  • 1 IP Number: Free
  • 20 Agents
  • 10 Concurrent call Channel
  • Incoming Call Rate: Free
  • Welcome Greetings: Yes
  • IVR Tree: 6 IVR
  • Strong Supervisor Panel
  • Monthly Free Talk Time: No
  • Blind Call Monitoring:
  • Active Agents Monitoring:
  • Real-Time Call Display:
  • After Hour Message:
  • Export Web Report:
  • Agent wise Details Report:
  • Campaign Report:
  • Call Disposition:
  • Call Recording:
  • Customer Data Save:
  • Customer Data Export:
  • Web-based administration:
  • Details Report:
  • Data Backup:
  • Active Agents Report:
  • Call Tariff (Off-Net): 45P/Min (1 Sec Pulse)
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Call Group:
  • Voice Mail:
  • Call Block:
  • Call Forward:
  • Call Conference:
  • Auto Dial:
  • Auto answer:
  • Web Space: 20 GB
  • Custom Route
  • Monthly CDR Report
  • Platform: ViCi Dial
  • Web Control Panel:

Enterprise

6000
Monthly
  • 1 IP Number: Free
  • 50 Agents
  • 20 Concurrent call Channel
  • Incoming Call Rate: Free
  • Welcome Greetings: Yes
  • IVR Tree: 10 IVR
  • Strong Supervisor Panel
  • Monthly Free Talk Time: No
  • Bliend Call Monitoring:
  • Active Agents Monitoring:
  • Real-Time Call Display:
  • After Hour Message:
  • Export Web Report:
  • Agent wise Details Report:
  • Campaign Report:
  • Call Disposition:
  • Call Recording:
  • Customer Data Save:
  • Customer Data Export:
  • Web-based administration:
  • Details Report:
  • Monthly Backup:
  • Active Agents Report:
  • Call Tariff (Off-Net): 40P/Min (1 Sec Pulse)
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Call Group:
  • Voice Mail:
  • Call Block:
  • Call Forward:
  • Call Conference:
  • Auto Dial:
  • Auto Answer:
  • Web Space: 25 GB
  • Custom Route: 
  • Monthly CDR Report: 
  • Platform: ViCi Dial
  • Web Control Panel:  

15% Govt. Service Charge Applicable with all the call charges.

• Voice call tariff may change as per BTRC rule.

Cloud-Based Hosted IP PBX Telephone System Bundle Packages in Bangladesh.

Entrepreneur: Silver

600
Monthly
  • 1 IP Number: Free
  • 1 Extension
  • IP Phone: No
  • Softphone: PC/Android/IOS
  • 1 Active Device
  • Monthly Off-net Talk Time: 500 Min
  • Call Monitoring:
  • Real-Time Call Display:
  • Office Timing Message:
  • After Hour Greetings:
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Web Control Panel:

Entrepreneur: Gold

800
Monthly
  • 1 IP Number: Free
  • 1 Extension
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 1 Active Device
  • Monthly Off-net Talk Time: 600 Min
  • Call Monitoring:
  • Real-Time Call Display:
  • Office Timing Message:
  • After Hour Greetings:
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Web Control Panel:

Entrepreneur: Platinum

950
Monthly
  • 1 IP Number: Free
  • 1 Extension
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 1 Active Device
  • Monthly Off-net Talk Time: 1000 Min
  • Call Monitoring:
  • Real-Time Call Display:
  • Office Timing Message:
  • After Hour Greetings:
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Web Control Panel:
Best IT Company
Best IT Company

Business: Silver

850
Monthly
  • 1 IP Number: Free
  • 4 Extensions
  • IP Phone: No
  • Softphone: PC/Android/IOS
  • 4 Active Device
  • Monthly Off-net Talk Time: 650 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Greetings: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Business: Gold

1000
Monthly
  • 1 IP Number: Free
  • 4 Extensions
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 4 Active Device
  • Monthly Off-net Talk Time: 750 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Greetings: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Business: Platinum

1150
Monthly
  • 1 IP Number: Free
  • 4 Extensions
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 4 Active Device
  • Monthly Off-net Talk Time: 1000 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Greetings: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Enterprise: Silver

1250
Monthly
  • 1 IP Number: Free
  • 7 Extensions
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 7 Active Device
  • Monthly Off-net Talk Time: 800 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Greetings: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Enterprise: Gold

1700
Monthly
  • 1 IP Number Free
  • 7 Extensions
  • IP Phone: 2 Hardware
  • Softphone: PC/Android/IOS
  • 7 Active Device
  • Monthly Off-net Talk Time: 1200 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Greetings: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Enterprise: Platinum

2000
Monthly
  • 1 IP Number: Free
  • 7 Extensions
  • IP Phone: 2 Hardware
  • Softphone: PC/Android/IOS
  • 7 Active Device
  • Monthly Off-net Talk Time: 1500 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Greetings: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

15% Govt. Service Charge Applicable with all the call charges.

• Voice call tariff may change as per BTRC rule.

* Call Monitoring and Real-Time Call Display: 1000 Taka per Month.
* Extra Concurrent Call Channel: 100 Taka per month per Channel.
* Extra Extension: 50 Taka Per Month.
** Extra IP Phone: 350 Taka Per Month.
*** Call Recording: 100 Taka Per Month per Extension (Up to 3 Months).
**** Web Access: 1000 Taka Per Month up to 10 Extensions. After 10, Every 5 Extensions 500 Taka.

We also provide Self-hosted IP-PBX and Call Center solutions and install IP-PBX Hardware.

For Anykind of information, Feel Free Call us:

Read More

IPPBX and Call Center Solution | Enterprise Cloud PBX

Start your Corporate Office with the perfect IPPBX package!

We are offering a different type of hosted IPPBX & Callcenter solutions at your service.

NEO Technologies
  Enterprise: Silver Enterprise: Gold Enterprise: Platinum
IP Number Registration 1 IP Number Free 1 IP Number Free 1 IP Number Free
Extension 7 Extension 7 Extension 7 Extension
IP Phone (Hardware: Yealink) 1 Phone 2 Phones 2 Phones
Soft Phone Supported Devices PC/Android/IOS PC/Android/IOS PC/Android/IOS
Concurrent call Channel 3 Channel 3 Channel 3 Channel
Monthly Talk Time (Off Net) 800 Min 1200 Min 1500 Min
Monthly Talk Time (On Net) Free Free Free
Incomming Call Rate Free Free Free
Welcome Greetings Yes Yes Yes
IVR 4 IVR 4 IVR 4 IVR
Supported Devices SmartPhone, PC, IP Phone SmartPhone, PC, IP Phone SmartPhone, PC, IP Phone
Call Group
Call Blocking
Call Forwarding
Call Conference
Call Monitoring* Optional Optional Optional
Real-Time Call Display* Optional Optional Optional
Office Timing Message
After Hour Greetings
Call Tariff (Off Net) 40p/Min 40p/Min 40p/Min
Call Tariff (On Net) Free Free Free
Extra Concurrent Channel* Optional Optional Optional
Extra Extension Optional Optional Optional
Extra IP Phone** Optional Optional Optional
Call Recording*** Optional Optional Optional
Web Panel**** Optional Optional Optional
Monthly Price 1250৳ 1700৳ 2000৳

15% Govt. Service Charge Applicable with all the call charges.

• Voice call tariff may change as per BTRC rule.

* Call Monitoring and Real-Time Call Display: 1000 Taka per Month.
* Extra Concurrent Call Channel: 100 Taka per month per Channel.
* Extra Extension: 50 Taka Per Month.
** Extra IP Phone: 350 Taka Per Month.
*** Call Recording: 100 Taka Per Month per Extension (Up to 3 Months).
**** Web Access: 1000 Taka Per Month up to 10 Extensions. After that, Every 5 Extensions 500 Taka.

Entrepreneur: Silver

600
Monthly
  • 1 IP Number Free
  • 1 Extension
  • IP Phone: No
  • Softphone: PC/Android/IOS
  • 1 Active Device
  • Monthly Off-net Talk Time: 500 Min
  • Call Monitoring:
  • Real-Time Call Display:
  • Office Timing Message:
  • After Hour Greetings:
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Web Control Panel:

Entrepreneur: Gold

800
Monthly
  • 1 IP Number Free
  • 1 Extension
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 1 Active Device
  • Monthly Off-net Talk Time: 600 Min
  • Call Monitoring:
  • Real-Time Call Display:
  • Office Timing Message:
  • After Hour Greetings:
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Web Control Panel:

Entrepreneur: Platinum

950
Monthly
  • 1 IP Number Free
  • 1 Extension
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 1 Active Device
  • Monthly Off-net Talk Time: 1000 Min
  • Call Monitoring:
  • Real-Time Call Display:
  • Office Timing Message:
  • After Hour Greetings:
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Web Control Panel:
Best IT Company
Best IT Company

Business: Silver

850
per months
  • 1 IP Number Free
  • 4 Extensions
  • IP Phone: No
  • Softphone: PC/Android/IOS
  • 4 Active Device
  • Monthly Off-net Talk Time: 650 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Greetings: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Business: Gold

1000
Per Month
  • 1 IP Number Free
  • 4 Extensions
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 4 Active Device
  • Monthly Off-net Talk Time: 750 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Greetings: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Business: Platinum

1150
Per Month
  • 1 IP Number Free
  • 4 Extensions
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 4 Active Device
  • Monthly Off-net Talk Time: 1000 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Greetings: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

We have Hosted IP-PBX Solution. Check our Packages.

Read More

IPPBX & Call Center Solution | Business Cloud PBX Service

Start your business with the perfect IPPBX package!

We are offering a different type of hosted IPPBX & Callcenter solutions at your service.

NEO Technologies
  Business: Silver Business: Gold Business: Platinum
IP Number Registration 1 IP Number Free 1 IP Number Free 1 IP Number Free
Extension 4 Extension 4 Extension 4 Extension
IP Phone (Hardware: Yealink) No 1 Phone 1 Phone
Soft Phone Supported Devices PC/Android/IOS PC/Android/IOS PC/Android/IOS
Concurrent call Channel 2 Channel 2 Channel 2 Channel
Monthly Talk Time (Off Net) 650 Min 750 Min 1000 Min
Monthly Talk Time (On Net) Free Free Free
Incomming Call Rate Free Free Free
Welcome Greetings Yes Yes Yes
IVR 2 IVR 2 IVR 2 IVR
Supported Devices SmartPhone, PC, IP Phone SmartPhone, PC, IP Phone SmartPhone, PC, IP Phone
Call Group
Call Blocking
Call Forwarding
Call Conference
Call Monitoring* Optional Optional Optional
Real-Time Call Display* Optional Optional Optional
Office Timing Message
After Hour Greetings
Call Tariff (Off Net) 40p/Min 40p/Min 40p/Min
Call Tariff (On Net) Free Free Free
Extra Concurrent Channel* Optional Optional Optional
Extra Extension Optional Optional Optional
Extra IP Phone** Optional Optional Optional
Call Recording*** Optional Optional Optional
Web Panel**** Optional Optional Optional
Monthly Price 850৳ 1000৳ 1150৳

15% Govt. Service Charge Applicable with all the call charges.

• Voice call tariff may change as per BTRC rule.

* Call Monitoring and Real-Time Call Display: 1000 Taka per Month.
* Extra Concurrent Call Channel: 100 Taka per month per Channel.
* Extra Extension: 50 Taka Per Month.
** Extra IP Phone: 350 Taka Per Month.
*** Call Recording: 100 Taka Per Month per Extension (Up to 3 Months).
**** Web Access: 1000 Taka Per Month up to 10 Extensions. After that, Every 5 Extensions 500 Taka.

Entrepreneur: Silver

600
Monthly
  • 1 IP Number Free
  • 1 Extension
  • IP Phone: No
  • Softphone: PC/Android/IOS
  • 1 Active Device
  • Monthly Off-net Talk Time: 500 Min
  • Call Monitoring:
  • Real-Time Call Display:
  • Office Timing Message:
  • After Hour Greetings:
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Web Control Panel:

Entrepreneur: Gold

800
Monthly
  • 1 IP Number Free
  • 1 Extension
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 1 Active Device
  • Monthly Off-net Talk Time: 600 Min
  • Call Monitoring:
  • Real-Time Call Display:
  • Office Timing Message:
  • After Hour Greetings:
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Web Control Panel:

Entrepreneur: Platinum

950
Monthly
  • 1 IP Number Free
  • 1 Extension
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 1 Active Device
  • Monthly Off-net Talk Time: 1000 Min
  • Call Monitoring:
  • Real-Time Call Display:
  • Office Timing Message:
  • After Hour Greetings:
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording:
  • Web Control Panel:
Best IT Company
Best IT Company

Enterprise: Silver

1250
Monthly
  • 1 IP Number Free
  • 7 Extensions
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 7 Active Device
  • Monthly Off-net Talk Time: 800 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Greetings: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Enterprise: Gold

1700
Monthly
  • 1 IP Number Free
  • 7 Extensions
  • IP Phone: 2 Hardware
  • Softphone: PC/Android/IOS
  • 7 Active Device
  • Monthly Off-net Talk Time: 1200 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Greetings: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Enterprise: Platinum

2000
Monthly
  • 1 IP Number Free
  • 7 Extensions
  • IP Phone: 2 Hardware
  • Softphone: PC/Android/IOS
  • 7 Active Device
  • Monthly Off-net Talk Time: 1500 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Greetings: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

We have Hosted IP-PBX Solution. Check our Packages.

Read More

IPPBX & Call Center Solution | Entrepreneur Cloud Service

Start your small business with the perfect IPPBX package!

We are offering a different type of hosted IPPBX & Callcenter solutions at your service.

NEO Technologies
  Entrepreneur: Silver Entrepreneur: Gold Entrepreneur: Platinum
IP Number Registration 1 IP Number Free 1 IP Number Free 1 IP Number Free
Extension 1 Extension 1 Extension 1 Extension
IP Phone (Hardware: Yealink) No 1 IP Phone 1 IP Phone
Soft Phone Supported Devices PC/Android/IOS PC/Android/IOS PC/Android/IOS
Concurrent call Channel 1 Channel 1 Channel 1 Channel
Monthly Talk Time (Off Net) 500 Min 600 Min 1000 Min
Monthly Talk Time (On Net) Free Free Free
Incomming Call Rate Free Free Free
Welcome Greetings Yes Yes Yes
IVR 1 IVR 1 IVR 1 IVR
Supported Devices SmartPhone, PC, IP Phone SmartPhone, PC, IP Phone SmartPhone, PC, IP Phone
Call Group
Call Blocking
Call Forwarding
Call Conference
Call Monitoring*
Real-Time Call Display*
Office Timing Message
After Hour Greetings
Flat Tariff (Off Net) 40p/Min 40p/Min 40p/Min
Flat Tariff (On Net) Free Free Free
Extra Concurrent Channel
Extra Extension
Extra IP Phone**
Call Recording***
Web Panel****
Monthly Price 600৳ 800৳ 950৳

15% Govt. Service Charge Applicable with all the call charges.

• Voice call tariff may change as per BTRC rule.

Business: Silver

850
Monthly
  • 1 IP Number Free
  • 4 Extensions
  • IP Phone: No
  • Softphone: PC/Android/IOS
  • 4 Active Device
  • Monthly Off-net Talk Time: 650 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Message: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Business: Gold

1000
Monthly
  • 1 IP Number Free
  • 4 Extensions
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 4 Active Device
  • Monthly Off-net Talk Time: 750 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Message: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Business: Platinum

1150
Monthly
  • 1 IP Number Free
  • 4 Extensions
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 4 Active Device
  • Monthly Off-net Talk Time: 1000 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Message: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Enterprise: Silver

1250
Monthly
  • 1 IP Number Free
  • 7 Extensions
  • IP Phone: 1 Hardware
  • Softphone: PC/Android/IOS
  • 7 Active Device
  • Monthly Off-net Talk Time: 800 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Message: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Enterprise: Gold

1700
Monthly
  • 1 IP Number Free
  • 7 Extensions
  • IP Phone: 2 Hardware
  • Softphone: PC/Android/IOS
  • 7 Active Device
  • Monthly Off-net Talk Time: 1200 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Message: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

Enterprise: Platinum

2000
Monthly
  • 1 IP Number Free
  • 7 Extensions
  • IP Phone: 2 Hardware
  • Softphone: PC/Android/IOS
  • 7 Active Device
  • Monthly Off-net Talk Time: 1500 Min
  • Call Forwarding: Yes
  • Call Conference: Yes
  • Call Monitoring: Optional
  • Real-Time Call Display: Optional
  • Office Timing Message: Yes
  • After Hour Message: Yes
  • Call Tariff (Off-Net): 40P/Min
  • Call Tariff (On Net): Unlimited
  • Call Recording: Optional
  • Web Control Panel: Optional

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Call Center Solution

A call center is a modern solution for digital marketing and support solution. An inbound call center is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research.

Call Center Solution service

Why need a Call Center?

Outbound services: Outbound services are also designed and developed according to clients business requirement. Some ideas are also given below:

Telemarketing of products and services.
Tele-sales of products and services.
Tele-sales lead generation for the specific target-oriented campaign.
Tele-survey (Customer satisfaction/feedback survey).
Follow up and resolving customer complaints.
Customer data/information collection.
Distribution/sales channel monitoring/control.
General Notification (Occasion based Greetings, Welcome call and others)
Customer win-back & Promotional Information.

In-bound services: All services are designed according to client’s need and customized to match with any kind of environment. Features are:

IVR (Interactive Voice Response) services.
Customer care and problem-solving.
New sales & lead generation.
General inquiries (product/package/service information).
Customer Complaints (product/package/service-related complaints).
Customer Suggestion & promotion.
Subscription lead generation.
Customer support through Web Chat services.
Email and voicemail services.

Our Call Center Features

Ability for an agent to call clients in succession from a database through a web-based screen.
Ability to display a script for the agent to read with fields like name, address, etc. filled-in.
Ability to set a campaign to auto-dial and send live calls to available agents.
Ability to dial predictively in a campaign with an adaptive dialing algorithm.
Ability to dial on a single campaign across multiple dialers, or multiple campaigns on a single dialer.
Ability to open a web page with user data from the call, per campaign, per In-Group, or per list.
Ability to autodial campaigns to start with a simple IVR then direct to the agent.
Ability to broadcast dial to customers with a pre-recorded message.
Ability to park the customer with custom music per campaign.
Ability to send a dropped call to a voicemail box, queue or extension per campaign if no agent is available.
Ability to have an agent take both inbound and outbound calls in one session (blended).
Ability to start and stop recording an agent’s calls at any time.
Ability to automatically record all calls.

Call Center in Bangladesh

Best IT Company
Best IT Company

Call Center setup

Automatically dial unlimited alternate numbers per customer until you get an answer.
Ability to schedule a callback with a customer as either any-agent or agent-specific.
Ability in Manual dial mode to preview leads before dialing.
Agents can be logged from anywhere with just a phone, web browser, and an internet connection.
Faster hangup and dispositioning of calls with one key press (HotKeys).
Ability to add custom call dispositions per campaign.
Ability to use custom database queries in campaign dialing.
Recycling of specified status calls at a specified interval without resetting a list.
Agent phone login balancing and failover across multiple servers.
Several real-time and summary reports available.
Real-time campaign display screens.
Blind call Monitoring.
Custom Music-On-Hold and agent alert sound for inbound calls.
Estimated hold time, place in line, overflow queues and several other inbound-only features.

Ability to manually or automatically call up to two other customer numbers for the same lead.
Queue Prioritization per campaign and inbound group.
Single-agent call queuing.
Ability to set user levels and permissions for certain features and campaigns.
Ability for Managers/Supervisors to listen-in on agent conversations.
Ability for Managers/Supervisors to enter conversations with agents and customers.
Ability for Managers/Supervisors to change the selected queues for an agent.
Ability for agents to select a Pause Code when they are not active.
Ability for agents to control volume levels and mute themselves.
Ability for agents to view the statuses of other agents on the system.
Ability for agents to view details for calls in the queue that the agent is selected to take calls from.
Ability for agents to select and click to take calls in queue from their agent screen.
Agent shift enforcement by day and time, defined per user group.
Web-based data export utilities.
Web-based administration.
DID, phone and carrier trunk provisioning through the web interface.

Call Center Installation

Best IT Company
Best IT Company

Promotion & Introduce your products to targeted people.
Very competitive call rate all IPTSP Operator-to Any IPTSP Operator free call tariff reduces operational expenditure significantly.
Flexible service (number of channels/connections) can be delivered virtually instantly.
Minimum deployment time compared to other PSTN operator.
Strong Supervisor Panel to monitor all agents.
Customized admin & supervisor panel as required.
Call Recording (all), Blind monitoring, agent performance report, team report etc.

Cost savings
Improved productivity
Flexibility
Voice Messaging
Easy administration
Advanced features
Company Greeting as per requirement
Mobility

To set up a call center, the subscriber needs the following procedure:

Fill up the BTRC approved application form.
National ID Photocopy of the subscriber.
1 Copy Passport size photograph of the subscriber.
Trade License photocopy.

Call Center BD

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